Shipping Policy
Last updated: 2026
This Shipping Policy explains the general delivery information for orders or product-related inquiries connected to killermarketingarsenal.com. If you have a specific question about shipping, contact us at info@killermarketingarsenal.com .
1. Delivery information
Delivery times may vary depending on the product, destination, courier availability and order confirmation process. Any estimated delivery timeframe provided on the website or during communication is indicative and may be affected by external logistics conditions.
2. Shipping costs
Shipping costs, if applicable, will be communicated before or during the order confirmation process. Costs may vary depending on destination, product type, package weight and the shipping method used.
3. Shipping partners
Orders may be handled by third-party couriers, logistics operators or delivery partners selected according to the destination and service availability. The assigned courier may vary from one order to another.
- Local and international courier services
- Postal and parcel delivery providers
- Logistics partners selected by delivery region
- Specialized carriers where required by product type
4. Order tracking
Where tracking is available, the tracking number or delivery information may be provided by email, SMS or another available contact method. Tracking updates depend on the courier system and may not appear immediately after shipment.
5. Delivery address
Customers are responsible for providing a complete and accurate delivery address. If an address is incomplete, incorrect or unreachable, delivery may be delayed, rescheduled or returned according to the courier's procedures.
6. Failed delivery attempts
If the courier cannot complete delivery because the recipient is unavailable, the address is incorrect or local delivery conditions prevent completion, the courier may attempt redelivery, leave pickup instructions or return the package.
7. Damaged package
At delivery, please check the package condition. If visible damage is present, you should document the issue with photos and contact us as soon as possible at info@killermarketingarsenal.com so the situation can be reviewed.
- Keep the package and product in the condition received
- Take photos of external and internal damage
- Send your order details and description of the issue
- Wait for return or support instructions before sending anything back
8. International shipping
International delivery availability may depend on destination, courier network, customs procedures and applicable local rules. Additional duties, taxes or fees may apply depending on the destination country and are handled according to local regulations.
9. Delays
Shipping delays may occur because of holidays, customs checks, courier capacity, incorrect address details, severe weather, force majeure events or other circumstances outside our direct control.
10. Shipping support contact
For shipping-related questions, contact: info@killermarketingarsenal.com